FAQ
Q1: How long is your delivery time?
A1: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
Q2: How is your technical support?
A2: We provide lifetime online support through Whatsapp/ Skype/ Wechat/ Email. Any problem after delivery, we will offer you video call anytime,our engineer will also go to oversea help our customers if necessary.
Q3: Any warranty
A3: One year warranty. Frankly speaking, the quality of our machines is very stable. The machine will be tested three times before leaving the factory to ensure that the machine is in the best condition when it arrives at your address. Some minor problems of the machine are usually caused by incorrect operation by novices, so we provide a full set of English instruction videos and common problem solving videos, to help users better understand it. On the other hand, we put a set of spare parts in the toolbox of the machine in advance. During use, if you have any questions, we can make a video call at any time.
Q4: Why choose us
A4: We are not only selling machines, we pay more attention to after-sales service. We have always believed that the customer's reputation is the best advertisement. We hope to really help our customers use machines and bring growth to their business. You can view our customers' feedback, facts speak louder than words.
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